Refund policy

Return & Refund Policy

At Trending Costume, your satisfaction is our priority. If something isn’t right with your order, we’re happy to help.

Returns

You may request a return within 30 days of delivery. Items must be unworn, unused, undamaged, and in their original condition.

Please contact us before sending an item back so we can provide return instructions.

Wrong Size?

We understand that finding the right costume size online can be difficult. If your costume doesn’t fit as expected, contact us and we’ll do our best to arrange an exchange or suitable solution, subject to availability.

Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us within 7 days with your order number and photos or videos.

If the issue is our fault, we’ll provide a replacement, exchange, or full refund at no extra cost.

Custom Orders

Custom-made or personalized costumes are generally non-refundable due to change of mind. However, if we make an error or there is a workmanship issue, please contact us and we’ll make it right.

Refunds

Once we receive and inspect your return, approved refunds will be issued to your original payment method. Processing times may vary by your bank or payment provider.

For change-of-mind returns, return shipping costs are the customer’s responsibility.

Need Help?

Contact us with your order number and details of the issue. We’re always happy to help and find the best solution for you.